Privacy Policy

Privacy Policy

This Privacy Policy describes how OXTExalted ("we," "us," or "our") collects, uses, and protects the personal information you provide to us through our website ("Site") when purchasing school accessory customized products.

1. Information We Collect

1.1. Personal Information: When you place an order or register an account on our Site, we may collect personal information such as your name, email address, shipping address, billing address, telephone number, and payment details.

1.2. Customisation Details: If you use our customisation services, we may collect information you provide for personalising products, such as text, images, or any other requested details.

1.3. Communication: We may collect information when you communicate with us, such as through email, telephone, or social media.

1.4. Automated Information: We may automatically collect certain information about your device and browsing behaviour on our Site, such as your IP address, browser type, pages visited, and referring website.

2. Use of Information

2.1. We may use the information we collect for the following purposes:

• Fulfilling orders and providing customer support;
• Customising products according to your specifications;
• Communicating with you about your orders, products, or promotional offers;
• Improving our products and services;
• Detecting and preventing fraud or other illegal activities;
• Complying with legal obligations.

3. Data Sharing

3.1. We may share your personal information with third parties only for the purposes described in this Privacy Policy, including:

• Payment processors to facilitate transactions;
• Shipping carriers to deliver orders;
• Service providers assisting us in website operations, marketing, or analytics;
• Legal authorities if required by law or to protect our rights or the rights of others.

4. Data Retention

4.1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

5.1. You have the right to:

• Access, update, or correct your personal information;
• Object to the processing of your personal information;
• Request the deletion of your personal information;
• Opt-out of receiving marketing communications.

6. Security

6.1. We are committed to protecting the security of your personal information. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

7. International Transfers

7.1. Your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA) where data protection laws may differ. We will ensure adequate safeguards are in place to protect your personal information in accordance with applicable data protection laws.

8. Children's Privacy

8.1. Our Site is not intended for children under the age of 12. We do not knowingly collect personal information from children under 12. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. Changes to this Privacy Policy

9.1. We reserve the right to update or amend this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site after the posting of changes constitutes acceptance of those changes.

10. Contact Us

10.1. If you have any questions or concerns about our Privacy Policy or the processing of your personal information, please contact us at [contact email or address].